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Cookie Policy

This policy explains how Cashentra uses cookies and similar tracking technologies when you visit our website and use our platform.

Last Updated: March 1, 2026

Cashentra LLC ("Cashentra," "we," "us," or "our") operates the website located at cashentra.com and the Cashentra Adaptive Financial Intelligence Platform (collectively, the "Service"). This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.

By continuing to use the Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to the use of cookies, you can adjust your browser settings to refuse cookies or alert you when cookies are being sent, though this may affect the functionality of the Service.

1. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and supply information to the website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser and are used the next time you visit the website. Session cookies are temporary and are deleted from your device once you close your browser. Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services the website uses ("third-party cookies").

In addition to cookies, we may use similar tracking technologies such as web beacons (also known as pixel tags or clear GIFs), local storage, and embedded scripts to collect information about your interactions with the Service. References to "cookies" in this policy include these similar technologies unless otherwise stated.

2. Types of Cookies We Use

We use the following categories of cookies on the Service. Each serves a specific purpose and is described in detail below.

2.1 Essential Cookies

Essential cookies are strictly necessary for the Service to function properly. These cookies enable core functionality such as security, session management, network management, and accessibility. Without these cookies, the Service cannot operate as intended, and they cannot be disabled.

  • Session Management: These cookies maintain your logged-in state and keep your session secure as you navigate between pages.
  • Security: These cookies help detect and prevent fraudulent activity, protect against cross-site request forgery (CSRF), and ensure the integrity of your account and data.
  • Load Balancing: These cookies distribute traffic across our servers to ensure optimal performance and availability.
  • Cookie Consent: These cookies remember your cookie consent preferences so we do not ask you repeatedly.

2.2 Analytics Cookies

Analytics cookies help us understand how visitors interact with the Service by collecting and reporting information about usage patterns. This data is aggregated and anonymized, meaning it does not directly identify individual users. We use this information to improve the performance, usability, and content of the Service.

  • Page Views and Navigation: Track which pages are visited most frequently, how users navigate through the site, and where users enter and exit.
  • Performance Metrics: Measure page load times, server response times, and other technical performance indicators.
  • Feature Usage: Help us understand which features of the platform are used most often, allowing us to prioritize improvements and development.
  • Error Tracking: Identify and diagnose errors or issues that users encounter, enabling us to resolve problems quickly.

2.3 Functional Cookies

Functional cookies enable the Service to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function properly.

  • Language and Region Preferences: Remember your preferred language, region, and locale settings so you do not have to set them each time you visit.
  • Display Preferences: Store your preferences for interface customization, such as dashboard layout, theme settings, and notification preferences.
  • Form Auto-Fill: Remember information you have previously entered in forms to streamline your experience on return visits.
  • Live Chat: Enable our live chat functionality so that you can communicate with our support team, and remember your chat history within a session.

2.4 Marketing Cookies

Marketing cookies are used to track visitors across websites and display advertisements that are relevant and engaging for the individual user. These cookies may be set by us or by third-party advertising partners. They help measure the effectiveness of our advertising campaigns and limit the number of times you see a particular advertisement.

  • Advertising: Deliver targeted advertisements based on your interests and browsing behavior, both on and off the Cashentra website.
  • Campaign Measurement: Track the performance of our marketing campaigns, including click-through rates, conversions, and return on investment.
  • Retargeting: Enable retargeting campaigns that show you relevant Cashentra advertisements when you visit other websites after leaving ours.
  • Social Media: Allow you to share content from the Service on social media platforms and may track your interactions with those platforms.

3. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements, and provide other services. These third parties have their own privacy and cookie policies, and we encourage you to review them.

The third-party services we use that may set cookies include:

  • Google Analytics: We use Google Analytics to understand how visitors interact with the Service. Google Analytics uses cookies to collect information about your use of the Service, which is transmitted to and stored by Google. You can learn more about Google Analytics cookies and how to opt out at Google Analytics Opt-out Browser Add-on.
  • Payment Processors: Our payment processors may use cookies to process transactions securely and to prevent fraud. These cookies are essential for the payment process and are governed by the payment processor's own privacy policy.
  • Customer Support Tools: Our live chat and customer support tools may use cookies to provide real-time assistance, track support tickets, and improve the support experience.
  • Social Media Platforms: If you interact with social media features on our Service (such as share buttons or embedded content), those platforms may set cookies to enable the feature and to track your interactions.
  • Advertising Networks: We may work with advertising partners who use cookies to deliver relevant advertisements and measure campaign performance. These partners may collect information about your browsing activity across multiple websites.

We do not control the cookies set by third parties, and their use is governed by their respective privacy and cookie policies. We recommend reviewing these policies to understand how your data is handled by each third party.

4. How to Manage and Disable Cookies

You have several options for managing and controlling cookies. Please note that removing or blocking cookies may affect your user experience and some features of the Service may no longer be available or function as intended.

4.1 Cookie Consent Banner

When you first visit the Cashentra website, you will see a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

4.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options," "Preferences," or "Settings" menu of your browser. The following links provide instructions for managing cookies in common browsers:

  • Google Chrome: Manage cookies in Chrome
  • Mozilla Firefox: Manage cookies in Firefox
  • Apple Safari: Manage cookies in Safari
  • Microsoft Edge: Manage cookies in Edge

4.3 Opt-Out of Analytics Cookies

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. This add-on instructs Google Analytics not to send any information about your website visits to Google Analytics.

4.4 Opt-Out of Marketing Cookies

You can opt out of interest-based advertising from participating companies through the following industry opt-out tools:

  • Digital Advertising Alliance (DAA): DAA Opt-Out Tool
  • Network Advertising Initiative (NAI): NAI Opt-Out Tool

4.5 Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal that indicates you do not wish to be tracked. At this time, there is no universally accepted standard for how websites should respond to DNT signals. We currently do not respond to DNT signals, but we will continue to monitor developments in this area and update our practices accordingly.

5. Cookie Retention Periods

The retention period for cookies varies depending on their type and purpose. Below is a summary of how long each category of cookies remains on your device:

  • Essential Cookies: Session cookies are deleted when you close your browser. Persistent essential cookies (such as cookie consent preferences) are retained for up to 12 months.
  • Analytics Cookies: Analytics cookies are typically retained for up to 24 months from the date of your last visit. Anonymized analytics data may be retained indefinitely for statistical purposes.
  • Functional Cookies: Functional cookies that store your preferences are retained for up to 12 months. Session-based functional cookies (such as live chat cookies) are deleted when you close your browser.
  • Marketing Cookies: Marketing cookies are typically retained for up to 12 months. Retargeting cookies may persist for up to 90 days from the date they are set.

You can delete cookies at any time through your browser settings. Please note that deleting cookies will reset your preferences and may require you to log in again on your next visit.

6. Updates to This Policy

Cashentra reserves the right to update or modify this Cookie Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or through a prominent notice within the Service.

We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Your continued use of the Service after any changes to this Cookie Policy constitutes your acceptance of those changes.

For material changes that significantly affect how we use cookies or tracking technologies, we will provide at least 30 days' notice before the changes take effect and will reset your cookie consent preferences so that you can make an informed choice under the updated policy.

7. Contact Information

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please contact us:

  • Company: Cashentra LLC
  • Email: privacy@cashentra.com
  • General Inquiries: hello@cashentra.com
  • Phone: (800) 555-1234
  • Website: cashentra.com
  • Mailing Address: [To be provided]

We aim to respond to all cookie-related inquiries within 5 business days. For more information about how we handle your personal data, please review our Privacy Policy.

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